The Offers section allows merchants to create and manage promotional deals, such as time-limited discounts. It helps drive sales, increase customer engagement, and incentivize larger orders.
- Accessing the Offers Section
- Navigate to Promotions > Offers in your dashboard.
- This page displays all active and past offers, along with their details and validity.
- Creating a New Offer
- Click “Add New” to set up a new promotional offer.
- Configuring Offer Details
- Offer Name: Provide a descriptive name for the offer.
- Offer Percentage (%): Define the discount percentage applied to orders.
- Minimum Order: Set the minimum purchase amount required to qualify for the offer.
- Orders Over: Specify the minimum order value required to activate the discount.
- Maximum Discount Cap: Limit the maximum amount that can be discounted per transaction.
- Validity Period: Set the start and end date for the offer.
- Applying Offer Restrictions
- Applicable To: Select the order type (e.g., Delivery, Pickup, On-Site) where the offer applies.
- Customer Segments (if available): Restrict offers to specific customer groups.
- Publishing and Managing Offers
- Click “Save” to activate the offer.
- The offer will be visible on the Offers List, where merchants can edit, deactivate, or remove it.
- Tracking Offer Usage
- Monitor offer performance, including how many times it has been used.
- Review offer details and expiration dates directly from the Offers List.