Item Preferences

The Item Preferences section allows merchants to define specific customization options for their products or services. While often used for food-related preferences (e.g., “Medium,” “Medium-Well,” “Extra Spicy”), this feature is also useful for other industries, such as retail (e.g., “Gift Wrap,” “Color”) or services (e.g., “Eco-Friendly Packaging”). Preferences enable customers to personalize their orders based on available options, ensuring a better experience tailored to their needs.

  1. Accessing the Item Preferences Section
    • Navigate to Menu Manager > Item Preferences in your dashboard.
    • This page displays all existing preferences and allows you to add, edit, or delete them.
  2. Creating a New Preference
    • Click “Add New” to create a new item preference.
  3. Configuring Preference Details
    • Name: Enter a name for the preference. Examples:
      • Food-related: “Medium-Well,”
      • Retail-related: “Gift Wrap,” “Color”
    • Publish Status: Toggle Publish ON to make the preference available for customers.
  4. Assigning Preferences to Products/Services
    • When adding or editing a menu item, link relevant Item Preferences to ensure customers can select their customization options when ordering.
  5. Managing Preferences
    • Click Save to finalize the preference setup.
    • Return anytime to edit, update, or remove preferences as needed.
    • Use the toggle switch in the Preferences List to enable or disable a preference instantly.
  6. Sorting and Searching Preferences
    • Use the Sort button to reorder preferences.
    • Use the Search Bar to quickly find a specific preference.