The Loyalty Points system rewards repeat customers by allowing them to earn points for every purchase. Customers can redeem points for discounts or other rewards, encouraging long-term engagement and repeat orders. Merchants can customize point values per item to tailor their loyalty program effectively.
- Activating the Loyalty Points System
- Navigate to Promotions > Loyalty Points in your dashboard.
- Toggle “Activate Loyalty Points System” to enable the feature.
- Click “Save” to apply the changes.
- Setting Loyalty Points for Items
- Go to Menu Manager > Menu Items and select the item you want to modify.
- Click “Edit” and navigate to the Attributes section.
- Set the Loyalty Points value for the item (e.g., customers earn 10 points per purchase).
- Save changes to apply the loyalty point reward for that item.
- Earning and Redeeming Points
- Customers earn loyalty points automatically when they place an order.
- The points they accumulate can be redeemed for discounts or special promotions at checkout.
- Managing Customer Loyalty Balances
- Merchants can track customer loyalty balances under Buyers > Edit Customer > Loyalty Points History.
- Adjustments to points can be made if necessary (e.g., bonus points, manual corrections).
- Deactivating the Loyalty Points System
To turn off the feature, go back to Promotions > Loyalty Points, toggle the switch off, and save.