The Refund Report section allows merchants to monitor and track all refund transactions. It provides insights into refund trends, reasons for cancellations, and payment methods used.
- Accessing the Refund Report
- Navigate to Reports > Refund Report in your dashboard.
- This page displays a summary of all refund transactions.
- Filtering Refund Data
- Use the Date Filter to select a specific date range for refunds.
- Use the Payment Status Filter to narrow down refunds by processing status.
- Understanding Refund Transactions
- Order ID: Displays the refunded order’s unique identifier.
- Description: Provides details on the reason for the refund.
- Payment Type: Indicates the method of payment used (e.g., Stripe, PayPal, Cash).
- Amount: Shows the total refunded amount.
- Exporting Refund Data
- Download refund reports in Excel, CSV, or PDF format for bookkeeping.
- Print refund reports directly from the dashboard.