The On-Site Settings section allows merchants to manage in-person orders, whether for table service, kiosk orders, or other on-location transactions. It provides options to configure estimated wait times, order requirements, and customer instructions for a seamless dining or service experience.
- Accessing the On-Site Settings
- Navigate to Order Settings > On-Site in your dashboard.
- This section contains two main settings: General Settings and Instructions for customers.
- Configuring On-Site Ordering Settings
- On-Site Estimation: Set an estimated time for order preparation (e.g., 10-20 minutes).
- Minimum Order Requirement: Set a minimum purchase amount for on-site orders.
- Maximum Order Limit: Define a cap on order amounts if needed.
- Click Save to apply the changes.
- Adding Custom On-Site Instructions
- Navigate to the Instructions tab.
- Describe how customers should proceed with their on-site orders (e.g., “Please wait at your table, and a server will bring your order” or “Pick up your order from the designated counter”).
- Click Save to update the instructions, which will be displayed on the customer’s order status page.
- Managing On-Site Orders
- Once enabled, customers can choose On-Site Ordering as a fulfillment method.
- Orders placed through this option will be visible in the Orders Management section for staff processing.